In the event of a death at home in the Valais, you can contact your family doctor, the emergency call centre (0848 133 133) or the police (117) to report the death.
In the event of an accidental or suspicious death, call the gendarmerie (117) as soon as possible.
The competent authorities take care of the initial steps, such as calling a doctor and requesting further tests if necessary. They are also responsible for calling a funeral director to take care of the deceased for the first time,
You can always call on our services to take care of the rest of the procedures associated with the loss of your loved one.
In the event of a death in a hospital or EMS, the administration or nursing staff will contact the registered doctor to certify the death.
Afterwards, you are free to contact us so that we can guide and support you through the process of dealing with the loss of your loved one.
Who to call in the event of death
It is important to inform any organisation or person of the death of your loved one so that current contracts or debits can be terminated. These organisations will ask you for the death certificate in order to provide proof.
Below is a detailed, but not exhaustive, list of organisations to alert:
- the employer (if the person was still in work)
- AVS pension fund
- the lessor of the flat
- the bank or banks
- the insurance company or companies (car, household, life, 3rd pillar, etc.)
- tax and cantonal authorities
Once the death has been confirmed, you can call us on 027 481 28 16, day or night, to organise the removal of the body. This can be done immediately or according to your wishes.